Your First Visit to Metral Dental: What New Patients Can Expect

Your First Visit to Metral Dental: What New Patients Can Expect

Choosing a new dentist is an important decision. Whether you’ve recently moved to Nanaimo, haven’t been to the dentist in a while, or simply want a practice that’s a better fit, our team is here to make your first visit comfortable, informative, and stress-free.

At Metral Dental, we believe going to the dentist shouldn’t feel intimidating. Our goal is to help you feel welcomed from the moment you walk through the door.

Before Your Appointment

When you book your first visit, our friendly team will ask a few questions about your dental history, medical information, and any concerns you’d like us to know about ahead of time.

If you have dental insurance, we’ll gladly help you understand your coverage and submit claims on your behalf whenever possible.

If you have dental anxiety, let us know. Many patients feel nervous about dental visits, and we’re happy to work at a pace that helps you feel comfortable.

A Warm Welcome from Dr. John Christensen

Your first appointment includes a warm welcome and comprehensive dental examination by Dr. John Christensen.

During your dental exam, we’ll evaluate:

  • Your teeth for cavities or worn fillings
  • Your gums for signs of gum disease
  • Existing crowns, bridges, or dental work
  • Your bite and jaw function
  • Oral cancer screening
  • Overall oral health

If necessary, digital X-rays will be taken to help us see areas that aren’t visible during the clinical exam.

Professional Dental Cleaning

One of our registered dental hygienists will also complete a professional cleaning during your first visit.

Your dental hygiene appointment may include:

  • Removal of plaque and tartar
  • Polishing
  • Flossing
  • Fluoride treatment if recommended
  • Personalized home care advice

For patients with more advanced gum disease, additional hygiene appointments may sometimes be recommended to provide the best care.

We’ll Explain Everything

If we find a cavity, worn filling, cracked tooth, or other concern, we’ll show you the images whenever possible and discuss your treatment options.

We believe informed patients make confident decisions.

No Pressure

Our goal isn’t to sell treatment.

It’s to help you understand your oral health so you can decide what’s right for you. If treatment is recommended, we’ll explain why, answer your questions, and provide a clear estimate before moving forward.

Frequently Asked Questions

How long is a new patient appointment?

Most first visits take between 60 and 90 minutes, depending on whether a cleaning can be fully completed during the same appointment.

Do I need X-rays?

Not always. If you have recent X-rays from another dental office, we may be able to obtain copies with your permission.

I’m nervous about going to the dentist.

You’re not alone. Many of our patients experience dental anxiety. Simply let us know, and we’ll do everything we can to make your visit as comfortable as possible.

Do you accept new patients?

Yes! We welcome new patients and families of all ages.

Looking for a Dentist in Nanaimo?

Whether it’s been six months or six years since your last appointment, we’re here to help—not judge.

If you’ve avoided the dentist for years, you’re not alone. Life gets busy. Our job isn’t to make you feel guilty—it’s to help you move forward with a healthy smile.

Our friendly team is committed to providing comfortable, compassionate dental care in a welcoming environment.

Contact Metral Dental today to schedule your first visit. We look forward to meeting you!

Book an Appointment

Let’s brighten your smile!