Smiling Metral Dental team member answering the phone at the front desk

New Patients

Welcome to Metral Dental!

Looking for a new dentist in Nanaimo? We’re accepting new patients! Learn more about our office and find out what to expect during your first visit.

Ready to get started? Contact our team to book your first appointment.

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Book an Appointment

What to Expect at Your First Appointment

Your first visit is an opportunity for us to get to know you and establish a clear picture of your oral health.

New patient appointments typically include a comprehensive dental examination and professional cleaning.

During your visit, you can expect:

Review of your dental and medical history

We’ll discuss your health, previous dental experiences, and any concerns you may have.

Comprehensive dental examination

Dr. John Christensen will examine your teeth, gums, bite, and overall oral health.

Dental X-rays

When necessary, X-rays help identify concerns that may not be visible during a clinical examination.

Professional dental cleaning

Your dental hygienist will assess your gum health, remove plaque and tartar, and offer personalized oral hygiene recommendations.

Treatment recommendations

If any concerns are identified, we’ll explain our findings, discuss your options, and help you understand the next steps.

We encourage you to ask questions throughout your appointment. Our goal is to help you understand your dental health and feel informed about your care.

Preparing for Your First Visit

We want your first appointment to be as straightforward as possible.

Please arrive a few minutes early to complete your new patient paperwork at the clinic.

What to bring:

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Your dental insurance information, if applicable.
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Your Canadian Dental Care Plan (CDCP) coverage information, if applicable.
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A list of medications you currently take.
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Information about any medical conditions or dental concerns.

If you’re transferring from another dental clinic, our reception team can help you arrange for your existing dental records and X-rays to be forwarded to us.

Dental Insurance, CDCP & Payment Information

Dental Insurance & Direct Billing

Metral Dental offers direct billing to participating dental insurance providers, making it easier to manage the cost of your dental care.

Our reception team can help you navigate insurance claims and provide information about your estimated coverage.

Please remember that dental insurance plans vary, and patients are responsible for any costs not covered by their benefits.

Canadian Dental Care Plan (CDCP)

We welcome patients covered by the Canadian Dental Care Plan (CDCP).

The CDCP helps eligible Canadians access dental care. Coverage depends on your individual eligibility, treatment requirements, and plan details.

Our team can help you understand how your CDCP benefits apply to your appointment.

Payment Options

Payment is due at the time of your appointment for any portion of treatment not covered by your dental benefits.

Finding Metral Dental

Conveniently located in North Nanaimo on Aulds Rd. across from Woodgrove Centre. Metral Dental welcomes patients from throughout Nanaimo and the surrounding communities.

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Our Location: 6581 Aulds Rd. #200, Nanaimo, BC V9T 6J6

schedule

Office Hours: Monday – Friday 8:00 – 5:00. Closed weekends and statutory holidays.

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Parking: Plenty of free parking

Frequently Asked Questions

Are you accepting new patients?

Yes! Metral Dental is currently welcoming new patients. Contact our reception team to arrange your first appointment.

Will I have a cleaning at my first appointment?

New patient examinations and professional cleanings are typically scheduled together, allowing us to assess your oral health and provide preventive care during the same visit.

Can you transfer my records from my previous dentist?

Yes. Our reception team can help coordinate the transfer of your dental records and X-rays from your previous clinic.

Do you accept dental insurance?

Yes. We offer direct billing to participating dental insurance providers. Coverage varies depending on your individual plan.

Do you accept the Canadian Dental Care Plan?

Yes! Metral Dental welcomes patients with CDCP coverage. Our team can answer questions about how your benefits may apply to your dental care.

What if I’m nervous about visiting the dentist?

We understand that dental appointments can cause anxiety, particularly if it’s been a while since your last visit. Let us know about any concerns when booking your appointment so we can discuss your needs and help you prepare for your visit.

Do you accept new patients with dental emergencies?

Yes. We welcome new patients requiring emergency dental care and make every effort to arrange prompt appointments, often on the same day.

Ready to Become a Patient?

Whether you’re new to Nanaimo or simply looking for a dental clinic that meets your needs, we’d love to welcome you to Metral Dental.

Contact our friendly reception team to schedule your first appointment.